We are Worklabs Alpha Pty Ltd ACN 652 135 923.

We collect information about you and your interactions with us, for example, when you purchase or use any of our products or services, call us, interact with our bots or visit our website. The information we collect from you may include your identity and contact details, your history of purchases and use of our products and services and details of enquiries or complaints you make.

When a customer connects a platform (such as Workplace from Facebook) (Platform) to our products, we can collect information from that Platform and connected profiles (Connected Profiles). If you have a Connected Profile on such a Platform, we will be able to collect the information that you provide, or that is otherwise made available to us, by way of that Platform. In this regard, we rely on our customers to have obtained your permission to share your information with us.

We may also collect health and other sensitive information. This could happen if you provide health or sensitive information to a Platform by way of a Connected Profile.

Other facts and circumstances of collection are described in our privacy policy.

Typically, our collection is not required by any specific law.

We collect, hold and use your personal information so that we can:

1. provide you and our customers with products and services, and manage our relationship with you;
2. contact you, for example, to respond to your queries or complaints, or if we need to tell you something important;
3. comply with our legal obligations and assist government and law enforcement agencies or regulators; or
4. identify and tell you about other products or services that we think may be of interest to you.

Other purposes of collection are described in our privacy policy.

If you do not provide us with your personal information we may not be able to provide you or someone else with our products or, services, or communicate with you or respond to your enquiries.

We may transfer or disclose your personal information to our related companies.

We may disclose personal information to our customers. For example, if a customer has provided us with access to a Platform and our products are used to provide that customer with information in relation to that Platform, then the information that our products provide may include personal information from that Platform.

We may disclose personal information to external service providers so that they may perform services for us or on our behalf.

Information about access and correction of personal information is set out in our privacy policy. The privacy policy also sets out how you can make a complaint about a breach of the Australian Privacy Principles.